Alerts
July 18, 2024
Members:
Per Membership Request, Kempner Water Supply is switching the Online Payment Portal from Paystar to our own Customer Web Portal, effective September 1, 2024. This is a significant step towards digital transformation and customer service enhancement.
With the new Customer Web Portal, Members will be able to:
- Access their accounts anytime, anywhere, on any device.
- Make secure, real time, one-step payments with the “Quick Pay” feature.
- Request Service Calls
- Make Credit Card or Debit Card payments
- Utilize the electronic wallet feature to store payment methods.
- Set and forget with recurring payments for hassle-free transactions.
- View detailed account history, including statements, usage, and charges.
- Choose paperless billing and receive bills via email.
- Manage communication preferences to suit their individual needs.
The Customer Web Portal is a result of Kempner Water Supply Corporation’s dedication to adopting current technologies to improve customer interactions and operational efficiency and reflects our ongoing efforts to support our community and the environment.
In order to make this transition as smooth as possible, KWSC requests that you either call the office at (512)932-3701 or (254)547-9430 or email us at info@kempnerwsc.com to update your phone number and email address, prior to August 1, 2024. This information will be used to look up and register your account, as well as to set up e-billing.
For more information on the Customer Web Portal and to get started, Members can visit https://kempnerwsc.epayub.com.
